Last updated: [date of publication]
This policy explains what personal data woocommercebulkattributes.com collects, why, and how long we keep it. The controller is [legal name of the company], [address] (the seller named in our Terms & Conditions). Contact: info@woocommercebulkattributes.com.
1. What we collect and why
| Data | Why | Legal basis |
|---|---|---|
| Your account: username, e-mail address, password (stored encrypted), name and billing address | to give you access to your downloads and orders | contract |
| Your orders: name, e-mail, billing address, phone number (optional), product, price, PayPal transaction reference, IP address and browser used for the order | to process your purchase, keep accounting records and prevent fraud | contract, legal obligation, legitimate interest |
| Downloads: date, account and IP address of each download | to deliver the plugin and prevent abuse | contract, legitimate interest |
| Support requests: name, e-mail address and message sent with the support form | to answer you; the message is sent to us by e-mail and is not stored on the website | legitimate interest |
| Visit statistics: pages viewed, referrer, device type, country | to understand how the site is used; collected without cookies and without identifying you | legitimate interest |
| Server logs: IP address, requested page, browser | security and technical statistics, kept by our hosting server | legitimate interest |
We do not sell your data and we do not use it for advertising.
2. Payment
Payments are processed by PayPal, which acts as an independent controller. We never see or store your card or bank details. See PayPal’s privacy statement.
3. Cookies
We only use cookies that are strictly necessary for the site to work: the login cookie when you sign in to your account, and the cart and session cookies of the shop. We use no advertising or tracking cookies, so no consent banner is needed.
4. Who receives your data
Only us, our hosting provider ([name of the hosting provider], [country]) and PayPal for payments. E-mails are sent from our own server.
5. How long we keep it
| Data | Retention |
|---|---|
| Orders and invoices | [legal accounting period, e.g. 10 years] |
| Account | until you ask us to delete it (orders are then kept, anonymised where possible, for the legal period) |
| Download log | as long as the related order |
| Support e-mails | [3 years] after the last exchange |
| Server logs | [number] days |
6. Your rights
You can ask to access, correct or delete your data, to restrict or object to its processing, and to receive it in a portable format. Write to info@woocommercebulkattributes.com. You can also lodge a complaint with your data protection authority ([e.g. the CNIL in France]).
7. Changes
We will update this page if our practices change, and show the date of the last update at the top.